Celebrating women in leadership: Driving transformation across business and technology

Leadership insights and the power of AI with industry-leading women

Available On-Demand March 5, 2025

Watch a dynamic panel discussion featuring distinguished women who are driving business and technology transformation for customers and employees.

The panelists will share their success strategies for leading inclusive business and technology teams, their perspectives on how embracing Gen Z will require a fresh approach to leadership — and why inclusion matters more than ever in today’s fast-changing AI-powered world.

Meet the speakers

Mary Henderson

Mary Henderson

Head of Contact Center Technology, IHG Hotels & Resorts

Jeanne Barr

Jeanne Barr

Technology Innovation Planner

Valeria Escobar Zea

Valeria Escobar Zea

Global Service Transformation Manager, CEMEX

Ellen Patterson

Ellen Patterson

Deputy Service Manager, Refuge

Janelle Binder

Janelle Binder

SVP, Customer Advocacy and Engagement, Genesys