Available On-Demand March 5, 2025
Watch a dynamic panel discussion featuring distinguished women who are driving business and technology transformation for customers and employees.
The panelists will share their success strategies for leading inclusive business and technology teams, their perspectives on how embracing Gen Z will require a fresh approach to leadership — and why inclusion matters more than ever in today’s fast-changing AI-powered world.
Mary Henderson
Head of Contact Center Technology, IHG Hotels & Resorts
Jeanne Barr
Technology Innovation Planner
Valeria Escobar Zea
Global Service Transformation Manager, CEMEX
Ellen Patterson
Deputy Service Manager, Refuge
Janelle Binder
SVP, Customer Advocacy and Engagement, Genesys