On-Demand Webinar
Meeting your customers where they are means engaging on a number of digital channels. That’s a lot easier to manage when you can lean on an all-in-one omnichannel solution that includes a global routing engine, integrated agent desktop and consolidated reporting — all enhanced by AI.
Watch our on-demand webinar and experience first-hand how easy and engaging digital channels can be – and how the right blend of technology and the human touch, can increase first contact resolution, reduce abandoned shopping carts and increase customer satisfaction.
Here’s what you can expect:
Tommy Minta
Digital and AI expert
Genesys
Abi Chandra
Cloud Technology Evangelist
Genesys
Bobbi Chester
Sr. Director, Product Marketing
Genesys