Virtual Agents and Conversational AI  

Watch this 60-minute webinar to discover how the Genesys Virtual Agent, a powerful conversational AI solution, can transform your customer experience through hyper personalized self-service.  

Key Topics Covered:

–  Introduction to Genesys Virtual Agent: Exploring the core features and functionalities

–  Impact on Business Strategies: How Genesys Virtual Agent can enhance your business strategies

– See a live demo on how to configure Genesys Virtual Agents which include:

• Setting up the Virtual Agent within the Genesys platform
• Designing engaging conversational flows and natural language understanding
• Virtual Agents vs. Traditional Bot Design
• Understanding Genesys Intent Miner
• AI Studio for Automated Development of Virtual Agents

Meet the speakers