On-demand webinar

Genesys Cloud AI: Built differently for instant value

The excitement surrounding artificial intelligence (AI) for enhancing customer experience (CX) is overwhelming, with many promises that are often difficult to realize. AI has transitioned from being an optional strategy to a critical necessity for businesses to stay competitive.

In this webinar, discover how Genesys Cloud AI is uniquely built to stand out in the market. Learn about the significant benefits of leveraging Genesys AI technology to enhance CX in today’s business landscape. And discover how our innovative approach to AI delivers a superior, sustainable experience, making Genesys Cloud AI the top choice for CX leaders seeking efficient and ethical AI-driven solutions.

Key highlights:

- Protecting data integrity: Ensure the security and management of both your and your customers’ information
- Navigating global AI regulations: Understand contemporary AI regulations across various regions and their impact on go-to-market strategies
- Addressing context management challenges: Explore the complexities of context management in AI solutions, particularly for CX
- Assessing instant value from AI solutions: Analyze the potential of AI technologies to deliver immediate benefits

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Meet the speakers

Brett Weigl
SVP Product Management, AI
Genesys

Rahul Garg
VP Product Management, AI and Self-Service
Genesys

Arpita Maity-Peschard
Product Makretint Director
Genesys

+1.888.436.3797

Genesys empowers more than 8,000 organizations in over 100 countries to improve loyalty and business outcomes by creating the best experiences for customers and employees. Through Genesys Cloud, the #1 AI-powered experience orchestration platform, Genesys delivers the future of CX to organizations of all sizes so they can provide empathetic, personalized experience at scale. As the trusted, all-in-one platform born in the cloud, Genesys Cloud accelerates growth for organizations by enabling them to differentiate with the right customer experience at the right time, while driving stronger workforce engagement, efficiency and operational improvements.