Regardless of the channel, citizens are demanding better customer experiences from the government. However, without proper solutions, fulfilling that customer experience request is not easy. View this OnDemand fireside chat to hear government and industry experts discuss how agencies are able to enhance customer experience using secure cloud solutions.
Specifically, you’ll explore:
Dave York
Senior Vice President, US Public Sector
Genesys
Anne Petersen
Director of Experience Design, 18F