On-Demand Webinar
On-Demand Webinar
Consumers have embraced digital channels. It’s no mere pandemic-driven blip. With websites and mobile apps offering customers the convenient automated experiences they crave, digital adoption is accelerating. Welcome to the new normal.  Â
Savvy CX leaders are already pivoting to the channels today’s consumers prefer. IDC predicts that by the end of this year, 65% of brands will be digital-first, a move that pays off with greater brand visibility and higher revenue. Â
Join Anthony Romero, Senior Product Marketing Manager at Genesys, to learn more about the next-generation digital customer experience with key insights on:Â
Anthony Romero
Senior Product Marketing Manager
Genesys
Megan Billingsley
RetailDive