AppFoundry Webinar

Improve productivity while increasing customer satisfaction

Wednesday, July 29, 2020 at 8 AM PDT

Customer experience is everything. Customers expect you to have the tools in place to solve issues in a timely and effective manner. But, when there’s also added pressure to do more with less, increasing your call center and sales agents’ productivity is key.

Join us to learn how you can leverage CTI to provide your agents with insight into your customer’s issues, drive agent productivity and increase reporting to make the right business decisions.

In this webinar you’ll learn how to:

Drive agent productivity
Improve customer satisfaction
Monitor and measure agent performance
Identify customer pain points

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Meet the Speaker

Jeff Knight
VP of Sales
Upland InGenius