Live webinar

Putting ethical AI into practice: principles and strategies for success

February 20, 2025, at 11:00 AM PT / 2:00 PM ET

Discover why Genesys Cloud AI stands out in the market. Built entirely in-house, our AI is seamlessly integrated into a cutting-edge customer experience platform, ensuring effortless context management and dramatically reducing customer effort. By tackling complex challenges—such as ethics, data privacy, compliance, and training—we deliver AI solutions that provide immediate, impactful value.

What sets us apart?

Our innovative and ethical approach to AI ensures a superior, sustainable experience, making Genesys Cloud AI the top choice for CX leaders seeking reliable, efficient solutions.

Join our webinar to delve into key topics such as:

  • Navigating AI ethics and understanding organizational priorities.
  • Key considerations for privacy officers in evaluating AI solutions.
  • Common pitfalls in AI development and how to avoid them.
  • Safeguarding your data and your customers’ data.
  • Adapting to global AI regulations and their impact on your strategy.
  • Overcoming challenges in AI-driven context management for CX.
  • Unlocking the potential for AI to deliver immediate, measurable value.

Meet the Speakers

Arpita maity

Arpita Maity-Peschard
Director, Product Marketing, AI
Genesys

Rahul garg

Rahul Garg
VP, Product Management, AI and Self-Service
Genesys

William dummett

William Dummett
Chief Privacy Officer & Deputy General Counsel
Genesys