Genesys Cloud Demo

See Genesys Cloud in action: Let’s get digital

Digital channels add key context to the customer journey

On-Demand Webinar

Let your customers and prospects communicate with your business on their terms. This was difficult in the past; agents had to manage multiple systems and customer context often was lost between channels.

But, modern technology has streamlined things. An all-in-one contact center solution makes it easy to reach users on the channels they prefer. That means you can communicate where your customers want and keep track of the thread, if their preferences change.

Join us for this Genesys Cloud Demo as we dig into digital channels. Learn how to manage chat, email, SMS, social media and more — all within your call center software.

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Meet the Speakers

Kenny Saalman
Associate Strategic Sales Consultant
Genesys