As banking continues to evolve, one thing remains true for the industry: customer experience is a vital element in strategic planning. Customer engagement is expanding rapidly into the digital space with new technologies and channels to grow your client base, optimize the customer experience and strengthen customer relationships. Globally, banks that succeed in the digital ecosystem have one thing in common – they leverage human-centric experiences to distinguish themselves from the rest of the field.
View this on-demand webinar to learn:
David Porter
Global Financial Services Director
Genesys
Sabine ElKhoury
Senior Account Executive
Genesys
Mike Sisk
Contributing Editor
American Banker