Live webinar

Genesys WEM Knowledge Hub Round Tables | The evolution of Bidding

Join us for an engaging session as part of the 2024 Genesys WEM Knowledge Hub Round Tables series, designed to provide you with a deep dive into the latest AI-powered functionalities of Genesys Cloud Workforce Management (WFM). These sessions are crafted to be concise and insightful, giving you a comprehensive overview of specific functionalities while offering the chance to interact with WEM experts and get your questions answered.

In this session, our panel of WEM specialists will explore two key functionalities: Work Plan Bidding and Activity Planner. Discover how these tools can transform your workforce management approach by enhancing flexibility, efficiency, and employee satisfaction.

Topics:

• the evolution of WFM in the AI-era
• Work Plan Bidding
• Activity Planner

Stay ahead of the curve with insights into upcoming scheduling functionalities and enhancements in Genesys Cloud WEM.

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Whether you are an existing customer who is interested in getting the most out of your existing solution or a potential customer who is looking to better understand Genesys Cloud WEM capabilities, we encourage you to attend and hear firsthand from the team responsible for this industry-leading WEM solution!

If you want to learn more about the Genesys WEM solution, our different events and activities, access content about WEM, or have any questions, visit the Genesys WEM community.