The following organizations are the category winners for the 2024 Genesys Customer Innovation Awards. Out of all the nominations we received, these customers’ stories excelled for their chosen category.
Nominations were received from organizations around the globe. Nine awards were given in four categories that each include a variety of criteria, including:
Congratulations to our 2024 Customer Innovation Award winners!
(SMB/Mid-Market)
Most innovative CX and EX strategy
Award winner
(Enterprise)
Most innovative CX and EX strategy
Award winner
Best example of serving humanity through Genesys solutions
Award winner
(Enterprise)
Most successful innovation
Award winner
(Small and Mid-Size)
Most successful innovation
Award winner
(Partner Implementation)
Best cloud implementation
Award winner
(PS Implementation)
Best cloud implementation
Award winner
Best example of optimizing and improving team engagement
Award winner
