Saving lives and envisioning a better future

As the world’s largest suicide prevention and crisis intervention organization for LGBTQ+ young people, The Trevor Project provides 24/7 crisis support services via phone, SMS and chat. With more than 1.8 million LGBTQ+ young people considering suicide each year in the US alone, its goal is to end suicide among this demographic and help them envision a better future. To better serve this vulnerable population and more efficiently support its counselors and volunteers, The Trevor Project implemented the AI-powered Genesys Cloud™ platform. Now, staff can focus on having quality conversations rather than worrying about technology.