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Rian Logan began working in outbound contact centers back in 1993 for companies like Sallie Mae, Thomson Consumer Elec., and American Marketing Group. He’s been an agent, a supervisor, a trainer, a quality manager and a director of operations. In 2012, he joined Interactive Intelligence and became part of the Genesys family in 2016. An Indianapolis native, Rian lives in Carmel, IN, with his wife and three children, and enjoys playing and making board games.